ROC: 585-205-8430 /  SYR: 315-635-8080

Virtual and Remote
Computer Support.

Your Complete Managed Service Provider.

Our tailored services ensure that all of your IT needs are taken care of, so you can concentrate on what your organization does best. 

Whether your team works remote or in office, we'll keep your computers running.

Maintaining, protecting, and expanding your organization's computer network can be stressful. With remote support, we can procure, install and maintain all of the hardware and software necessary for stable, secure and reliable systems, making computer maintenance and protection a breeze for your people. Since most of our support can be done remotely your users can get instant support.

With Gemini, you receive all of the following IT support.


Data Security

We provide comprehensive anti-malware & antivirus protection, email spam filtering & patch management services, ensuring a worry-free work environment!


Network Installation, Maintenance & Enhancement

We ensure that all essential hardware and software is installed quickly and securely, as well as provide ongoing maintenance to ensure your system remains safe, stable and reliable at all times.


Desktop Support

Does one of your employees have an IT-related question or issue? Call us! We’re happy to help, and they won’t get a robot on the other end of the line!


24/7 Remote Monitoring

From stability assessments and performance monitoring all the way to identifying out-of-the ordinary events, our comprehensive surveillance ensures that everything runs smoothly.


Vendor Liason

If an IT job requires specialized services we’ll locate the proper third-party for the job (much like a builder calls in an experienced electrician when needed), saving you the headache of searching yourself.

Let's Go!

Ready to Start?

Contact us today to discuss your IT needs and we’ll get back to you with a no-pressure quote.

We're proud to be regarded as one of Rochester's most trusted IT/MSP service providers.

We would love to get you on board.

Whether you’re a startup in need of a talented and well-established IT company, or an existing company looking to take its network security and efficiency to new levels, we're here and ready to help.
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With proactive support, our team monitors and protects your IT infrastructure 24/7 to help it run without a hitch. This allows us to identify any potential weak points before they become issues, allowing you to focus on what really matters.

Gemini Technical supports your users right to their desktop, laptops and mobile devices  —  we can remote right into your users desktop to provide immediate assistance with little to no wait time.

We are your tech consultant and IT service provider, so call us with your tech questions! We make it a point to be accessible to your organization. We also specialize in translating English to Geek Speak and back again, so everyone knows what’s happening.

Remote IT Services =
Nationwide Reach.

Remote assistance means you and your team have the freedom to work anywhere. With us as your Managed Service Provider, you can rest assured that your computers will be safe and up-to-date – no matter where they’re located!

Let's Talk About Your IT Needs.

Rochester 585 (205)-8430
Syracuse 315 (635)-8080